Shipping and Delivery Policy
1. Shipping Destinations
We currently ship to all major cities and towns across India. If your location is not serviceable, you will be notified during the checkout process.
2. Shipping Charges
- Standard Shipping: ₹50 for orders below ₹500.
- Free Shipping: Available for orders above ₹500.Reuters
Shipping charges will be displayed at checkout before you complete your purchase.
3. Delivery Timeframe
- Order Processing: Orders are processed within 1-2 business days after payment confirmation.
- Standard Delivery: Delivery typically takes 3-7 business days, depending on your location.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, logistical issues, or unforeseen circumstances.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your order in real-time.
5. International Shipping
Currently, we do not offer international shipping. We only ship within India.
6. Shipping Partners
We collaborate with reputable courier services to ensure timely and safe delivery of your orders.
7. Delayed or Lost Shipments
If your order is delayed or lost in transit, please contact our customer support team at support@alpiniahub.in or call us at +91-XXXXXXXXXX. We will investigate the issue and keep you informed.
8. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please refer to our Refund and Returns Policy for detailed instructions on how to proceed.
